Sending us clothes

Everything you need to know about ordering your ThriftBag and donating your clothes

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19 articles in this collection
Written by Joe @ Thrift+, Poppy Rainer, Thrifter and 1 other

Ordering a ThriftBag

How many ThriftBags can I order?

There is a maximum - so be selective :)

Written by Joe @ Thrift+
Updated over a week ago

How big is a ThriftBag?

About the size of a carry-on suitcase...

Written by Joe @ Thrift+
Updated over a week ago

How do I order a Farfetch donation bag?

Earn Farfetch credit when you donate your best second hand clothes

Written by Thrifter
Updated over a week ago

Choosing a charity

Which charities can I support?

You can select over 8,000 UK registered charities.

Written by Joe @ Thrift+
Updated today

Selecting which clothes to donate

What types of clothing can I donate?

Women's & men's clothing, shoes & accessories.

Written by Joe @ Thrift+
Updated over a week ago

Which brands do you accept?

We specialise in premium & designer brands.

Written by Joe @ Thrift+
Updated over a week ago

How does Thrift+ decide which items to accept?

Our strict quality control process is important for happy shoppers.

Written by Joe @ Thrift+
Updated over a week ago

Can you tell me if you would accept my item before I send it in?

Written by Poppy Rainer
Updated over a week ago

Returning your ThriftBag

How do I return my ThriftBag?

We've updated our returns process. Please read carefully.

Written by Joe @ Thrift+
Updated over a week ago

Do you offer collection?

Yes! We can collect nationwide.

Written by Joe @ Thrift+
Updated over a week ago

The upload process

What happens after I send my ThriftBag?

Quality control, photography, pricing, approval, then LIVE!

Written by Joe @ Thrift+
Updated over a week ago

Our fees

What fees does Thrift+ charge?

We charge 33% commission. Our minimum fee is £5.

Written by Joe @ Thrift+
Updated yesterday

Problem solving

If your bag gets lost in transit

Written by Poppy Rainer
Updated over a week ago

Issues with Reviewing Items

Information on questions around reviewing items

Written by Olivia
Updated over a week ago

What happens if my item does not sell?

Written by Olivia
Updated over a week ago

Issues with returning a ThriftBag

Written by Poppy Rainer
Updated over a week ago

I haven't received my ThriftBag

Written by Joe @ Thrift+
Updated over a week ago

I ordered 3 bags, but only one has arrived

We send each bag individually. Please wait a couple of days.

Written by Joe @ Thrift+
Updated over a week ago

I don't have a returns label inside my ThriftBag

We no longer include paper returns labels.

Written by Joe @ Thrift+
Updated over a week ago