Group 65Go to Thrift+
All Collections
Sending us clothes

Sending us clothes

Everything you need to know about ordering your ThriftBag and donating your clothes

Joe @ Thrift+ avatar Poppy Rainer avatar Thrifter avatar +1
20 articles in this collection
Written by Joe @ Thrift+, Poppy Rainer, Thrifter and 1 other
Ordering a ThriftBag

How many ThriftBags can I order?

There is a maximum - so be selective :)
Joe @ Thrift+ avatar
Written by Joe @ Thrift+
Updated over a week ago

How big is a ThriftBag?

About the size of a carry-on suitcase...
Joe @ Thrift+ avatar
Written by Joe @ Thrift+
Updated over a week ago

How do I order a Farfetch donation bag?

Earn Farfetch credit when you donate your best second hand clothes
Thrifter avatar
Written by Thrifter
Updated over a week ago
Choosing a charity

Which charities can I support?

You can select over 8,000 UK registered charities.
Joe @ Thrift+ avatar
Written by Joe @ Thrift+
Updated over a week ago
Selecting which clothes to donate

What types of clothing can I donate?

Women's & men's clothing, shoes & accessories.
Joe @ Thrift+ avatar
Written by Joe @ Thrift+
Updated over a week ago

Which brands do you accept?

We specialise in premium & designer brands.
Joe @ Thrift+ avatar
Written by Joe @ Thrift+
Updated over a week ago

How does Thrift+ decide which items to accept?

Our strict quality control process is important for happy shoppers.
Joe @ Thrift+ avatar
Written by Joe @ Thrift+
Updated over a week ago

Can you tell me if you would accept my item before I send it in?

Poppy Rainer avatar
Written by Poppy Rainer
Updated over a week ago
Returning your ThriftBag

Has my Thriftbag arrived into the warehouse?

I sent my bag back a while ago and haven't heard whether it has been received or not...
O
Written by Olivia
Updated this week

How do I return my ThriftBag?

We've updated our returns process. Please read carefully.
Joe @ Thrift+ avatar
Written by Joe @ Thrift+
Updated over a week ago

Do you offer collection?

Yes! We can collect nationwide.
Joe @ Thrift+ avatar
Written by Joe @ Thrift+
Updated over a week ago
The upload process

What happens after I send my ThriftBag?

Quality control, photography, pricing, approval, then LIVE!
Joe @ Thrift+ avatar
Written by Joe @ Thrift+
Updated this week
Our fees

What fees does Thrift+ charge?

We charge 33% commission. Our minimum fee is £5.
Joe @ Thrift+ avatar
Written by Joe @ Thrift+
Updated over a week ago
Problem solving

If your bag gets lost in transit

Poppy Rainer avatar
Written by Poppy Rainer
Updated over a week ago

Issues with Reviewing Items

Information on questions around reviewing items
O
Written by Olivia
Updated over a week ago

What happens if my item does not sell?

O
Written by Olivia
Updated over a week ago

Issues with returning a ThriftBag

Poppy Rainer avatar
Written by Poppy Rainer
Updated this week

I haven't received my ThriftBag

Joe @ Thrift+ avatar
Written by Joe @ Thrift+
Updated over a week ago

I ordered 3 bags, but only one has arrived

We send each bag individually. Please wait a couple of days.
Joe @ Thrift+ avatar
Written by Joe @ Thrift+
Updated over a week ago

I don't have a returns label inside my ThriftBag

We no longer include paper returns labels.
Joe @ Thrift+ avatar
Written by Joe @ Thrift+
Updated over a week ago