Shopping with Thrift+

Browsing, buying and shipping the pre-loved items on our store

10 articles in this collection
Written by Joe @ Thrift+ and Poppy Rainer

Shopping second-hand

How do I know if the item is in good condition?

Every item must pass a strict quality control process.

Written by Joe @ Thrift+
Updated over a week ago

How often do you add new stock?

We add hundreds of new items each day.

Written by Joe @ Thrift+
Updated over a week ago

Where can I shop your designer items?

Make your way to our dedicated Thrift+ Boutique.

Written by Joe @ Thrift+
Updated over a week ago

Returns & Refunds

Do you accept returns?

Yes! You have 30 days to return any item for a full refund.

Written by Joe @ Thrift+
Updated over a week ago

How do I return an item?

Please follow the link to our online returns portal.

Written by Poppy Rainer
Updated over a week ago

Order issues

I am missing an item from my order

We'll look into it for you immediately.

Written by Joe @ Thrift+
Updated over a week ago

There is an issue with my item

We're sorry for the hassle. Let's get it fixed.

Written by Joe @ Thrift+
Updated over a week ago

I received the wrong item

Sorry! We will fix it as quickly and conveniently as we can.

Written by Joe @ Thrift+
Updated over a week ago

Delivery

Where is my order?

We send you an email once your order has been dispatched from our warehouse. It should be with you 2-3 days after this.

Written by Poppy Rainer
Updated over a week ago

Can I order from outside the UK?

Shipping and delivery to Europe

Written by Joe @ Thrift+
Updated over a week ago