My credit has disappeared

Firstly, I want to reassure you that your credit still exists and hasn't gone into a black hole never to be found again!

What has happened here is that the credit has been converted into a coupon of its own and saved in your account.

It's not currently possible to use more than one coupon or discount per order but this is something we are working on.

If this happens, get in touch with us on and we will be happy to refund them to your account