Has my Thriftbag arrived into the warehouse?
You will receive an email notifying you when the bags arrived in the warehouse.
To track your EVRi bag return please use the tracking information from the EVRi receipt here. If you can see that it has reached our warehouse, please allow up to 4 weeks for your items to be uploaded and your store to be ready for review. This is due to experiencing a backlog caused by a sharp spike in donations.
If you aren't able to access your tracking information/for DHL tracking information or you can see that your bag hasn't been delivered to the warehouse, please get in touch and we will look into this for you.