How long will it take for my charity to receive my donation?
We wait 30 days after your sale before we process your donation. This is in case the item is returned, when we would refund the buyer and cancel the pending donation.
We process payments to charities every quarter. For example, at the end of March, we will process all payments from the previous quarter (October - December).
Once we have sent the funds to PayPal Giving Fund, they will receive the donation and grant the funds to your chosen charity according to their Donation Delivery Policy. When we have processed your payment, we will send you a confirmation email, and you will also get a receipt from PayPal Giving Fund. In this email, there will be a tracking number which allows you to see when the payment has been made.
The charity you recommend will normally receive the funds within 15-45 days of the original donation to PayPal Giving Fund.
However, the amount of time it takes will depend on whether your chosen charity is enrolled with PayPal Giving Fund:
- Charities enrolled with PayPal Giving Fund will receive money raised within 45 days of the original donation. Payouts are issued around the end of each month.
- Charities that aren't enrolled with PayPal Giving Fund will be contacted and requested to enrol. If there is no response, the money raised will typically be distributed to them by cheque within 90 days.
- This doesn't happen often, but if for some reason PayPal Giving Fund can't fund the charity you recommend, they will reach out to you before reassigning the funds to a similar cause.
You can track the progress of each donation by clicking on the tracking link in your donation receipt.