There is an issue with my item

We do our very best to check the quality, condition, sizing, and details for each item we upload. But we don't get it right 100% of the time.

If there is an issue with your item, we're sorry for the hassle and we will happily fix it.

It is likely that you will be covered by our ‘Thrift+ Guarantee’ and qualify for a free return.

Please contact us by emailing: with a description of the issue, and the team will be happy to help! 😊