Where is my order?

*Service update: Due to postal service delays, your order may take between 7-10 days to arrive. Our apologies for the inconvenience here.

We usually dispatch items within 1-3 day working days and send you an email confirming this. If you haven't received your dispatch email after a couple of days:

  1. Please check your junk mail for an email from hello@thrift.plus
  2. Please reach out to us by emailing hello@thrift.plus - and we can check on the dispatch for you

Once your order is with our shipping partner, it usually takes 2-3 working days to deliver. If your item hasn't arrived after 10 working days, please get in touch.