How do I know if the item is in good condition?

All our donated items pass through a strict quality control process before being uploaded to the website.

The condition and any marks or issues with the item will be noted in the 'Defects' section on the right-hand side and photographed. 

To help you shop second-hand with confidence, if the item is not in the condition that you expect, your purchase will be covered by our 'Thrift+ Guarantee' and qualify for a free return and full refund.