My items have sold but I have no credit

You earn credits as soon as your item has sold - we will email you 📬  to give you a breakdown of the sale.

My email says I have no credits for the sale of my item 

You’ll start earning once your item sells for over £7.50. You can learn more about our fees here.

My email says I have credits, but I cannot see them on my account 

When you receive your email, log in to your account to access the credits. 

If your credit has not arrived in your account, please get in touch with the team by emailing 💬

If you are a FARFETCH customer, please note that your credits will be available in your FARFETCH account, rather than in your Thrift+ account.