How do I use my credits to buy an item on the website?
To redeem your credit, you will need to be logged in to your account.
If you have not logged in before, you may need to follow the instructions to activate your account.
To use your credits, simply add the items you wish to buy to your basket as normal, and continue to checkout.
When you get to checkout you will see a points slider. Use this slider to redeem the amount of points you wish to redeem into a discount code.
Note: On mobile checkout the slider may be hidden. Please click 'Show order summary' to display the slider.
This will make the slider appear:
When you click 'Redeem', a discount code will be automatically applied to your order total. You can then continue through checkout as normal.
If you do not have enough points to cover the item then you can pay for the rest using a PayPal account or debit/credit card.
Note that discounts cannot be applied to shipping costs and that credit points cannot be used in conjunction with any other discount codes. Items purchased with points can be returned as normal, with any points being refunded into your account.
If you need any further support you can get in touch by emailing: email@example.com and we'll be happy to help ☺️