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Problem solving

  • Issues with returning a ThriftBag
  • I haven't received my Thrift+ Bag
  • Issues with Reviewing Items
  • My high end items are missing after I've reviewed them...
  • Why has my high street item not been accepted when it was in excellent condition?
  • Can you tell me if you would accept my item before I send it in?
  • I don't have a returns label inside my ThriftBag
  • Why did my item sell at a discounted price?
  • If your bag gets lost in transit
  • Has my Thriftbag arrived into the warehouse?

Categories

  • Ordering a ThriftBag
  • Registering your ThriftBag
  • Selecting which clothes to send
  • Returning your ThriftBag
  • The upload process
  • Our fees
  • Problem solving
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