# Thrift+ Help Centre

> Help center for Thrift+

## Selling with Thrift+

- [Getting started](https://help.thrift.plus/en/articles/7985504-getting-started.md)
- [Our fees](https://help.thrift.plus/en/articles/7985501-our-fees.md)
- [Refer a friend](https://help.thrift.plus/en/articles/8008639-refer-a-friend.md)
- [Why are Thrift+ bags now £1.50?](https://help.thrift.plus/en/articles/9701278-why-are-thrift-bags-now-1-50.md)
- [Why sell with Thrift+?](https://help.thrift.plus/en/articles/7985490-why-sell-with-thrift.md)
- [How do I register my Thrift+ Bag?](https://help.thrift.plus/en/articles/8008644-how-do-i-register-my-thrift-bag.md): Seller // FAQs
- [Which brands are accepted for resale?](https://help.thrift.plus/en/articles/7985507-which-brands-are-accepted-for-resale.md): Seller // FAQs
- [Which types of clothing do you accept?](https://help.thrift.plus/en/articles/8008516-which-types-of-clothing-do-you-accept.md): Seller // FAQs
- [Do you accept kids' clothes?](https://help.thrift.plus/en/articles/8008517-do-you-accept-kids-clothes.md): Seller // FAQs
- [Why do I see "Not accepted" brands listed on Thrift+?](https://help.thrift.plus/en/articles/11706402-why-do-i-see-not-accepted-brands-listed-on-thrift.md)
- [Reselling swimwear & underwear](https://help.thrift.plus/en/articles/12415730-reselling-swimwear-underwear.md)
- [How do I return my Thrift+ Bag?](https://help.thrift.plus/en/articles/7985514-how-do-i-return-my-thrift-bag.md): Seller // FAQs
- [Can I change my returns option?](https://help.thrift.plus/en/articles/8009848-can-i-change-my-returns-option.md): Seller // FAQs
- [Can I rearrange my EVRi collection?](https://help.thrift.plus/en/articles/8009850-can-i-rearrange-my-evri-collection.md)
- [Do you offer home collection?](https://help.thrift.plus/en/articles/8009881-do-you-offer-home-collection.md): Seller // FAQs
- [What happens to items that do not get listed for resale?](https://help.thrift.plus/en/articles/8008527-what-happens-to-items-that-do-not-get-listed-for-resale.md): Seller // FAQs
- [How do you decide the price of my accepted items?](https://help.thrift.plus/en/articles/8008581-how-do-you-decide-the-price-of-my-accepted-items.md): Seller // FAQs
- [Can I change the price of my items?](https://help.thrift.plus/en/articles/7985515-can-i-change-the-price-of-my-items.md)
- [Can I edit my listings?](https://help.thrift.plus/en/articles/8008523-can-i-edit-my-listings.md): Seller // FAQs
- [Where do you sell my items online?](https://help.thrift.plus/en/articles/8008599-where-do-you-sell-my-items-online.md): Seller // FAQs
- [What happens if my item does not sell?](https://help.thrift.plus/en/articles/8009903-what-happens-if-my-item-does-not-sell.md): Seller // FAQs
- [What happens after I return my Thrift+ Bag?](https://help.thrift.plus/en/articles/8009906-what-happens-after-i-return-my-thrift-bag.md): Seller // FAQs
- [Recirculated items](https://help.thrift.plus/en/articles/12549159-recirculated-items.md)
- [When will I receive my credits?](https://help.thrift.plus/en/articles/7985526-when-will-i-receive-my-credits.md): Seller // FAQs
- [How do I spend my credits on the Thrift+ Store?](https://help.thrift.plus/en/articles/7985528-how-do-i-spend-my-credits-on-the-thrift-store.md): Seller // FAQs
- [What does the "Pending Sale" status mean?](https://help.thrift.plus/en/articles/8008596-what-does-the-pending-sale-status-mean.md): Seller // FAQs
- [What happened to the rewards store?](https://help.thrift.plus/en/articles/10858133-what-happened-to-the-rewards-store.md)
- [How do payouts work?](https://help.thrift.plus/en/articles/9090985-how-do-payouts-work.md)
- [What will happen to my Thrift+ credit balance if I opt into cash payouts?](https://help.thrift.plus/en/articles/9090997-what-will-happen-to-my-thrift-credit-balance-if-i-opt-into-cash-payouts.md)
- [Can I transfer my current Thrift+ credit balance to my bank account?](https://help.thrift.plus/en/articles/9091002-can-i-transfer-my-current-thrift-credit-balance-to-my-bank-account.md)
- [When will I receive my payout?](https://help.thrift.plus/en/articles/9091005-when-will-i-receive-my-payout.md)
- [How do I update my bank details?](https://help.thrift.plus/en/articles/9091007-how-do-i-update-my-bank-details.md)
- [I’ve entered the wrong bank details and you’ve processed my payout. How do I get my payout?](https://help.thrift.plus/en/articles/9091016-i-ve-entered-the-wrong-bank-details-and-you-ve-processed-my-payout-how-do-i-get-my-payout.md)
- [Can I use an International Bank Account for my payout?](https://help.thrift.plus/en/articles/9091020-can-i-use-an-international-bank-account-for-my-payout.md)
- [Will I be charged a fee to pay out my available balance?](https://help.thrift.plus/en/articles/9094122-will-i-be-charged-a-fee-to-pay-out-my-available-balance.md)
- [Which charities can I support?](https://help.thrift.plus/en/articles/8008650-which-charities-can-i-support.md)
- [How do I donate my credits to charity?](https://help.thrift.plus/en/articles/8008512-how-do-i-donate-my-credits-to-charity.md): Seller // FAQs
- [How we process and send charity donations](https://help.thrift.plus/en/articles/8390533-how-we-process-and-send-charity-donations.md)
- [My item sold for less than I expected](https://help.thrift.plus/en/articles/8008583-my-item-sold-for-less-than-i-expected.md): Seller // Troubleshooting
- [My Thrift+ Bag order has not arrived](https://help.thrift.plus/en/articles/8008622-my-thrift-bag-order-has-not-arrived.md): Seller // Troubleshooting
- [The EVRI driver did not arrive to collect my Thrift+ Bag/Order](https://help.thrift.plus/en/articles/8009852-the-evri-driver-did-not-arrive-to-collect-my-thrift-bag-order.md)
- [My returns label is not working](https://help.thrift.plus/en/articles/8009861-my-returns-label-is-not-working.md)
- [I'm missing my returns label](https://help.thrift.plus/en/articles/8009920-i-m-missing-my-returns-label.md): Seller // Troubleshooting
- [I can't log into my account](https://help.thrift.plus/en/articles/8399161-i-can-t-log-into-my-account.md)

## Shopping with Thrift+

- [The Thrift+ Guarantee](https://help.thrift.plus/en/articles/7985588-the-thrift-guarantee.md): Shopper // Learn more
- [Do you offer returns?](https://help.thrift.plus/en/articles/7985538-do-you-offer-returns.md): Shopper // FAQs
- [Do you ship outside the UK?](https://help.thrift.plus/en/articles/8008567-do-you-ship-outside-the-uk.md): Shopper // FAQs
- [Do you ship to the Channel Islands?](https://help.thrift.plus/en/articles/8008570-do-you-ship-to-the-channel-islands.md): Shopper // FAQs
- [Returning Swimwear & underwear](https://help.thrift.plus/en/articles/12415855-returning-swimwear-underwear.md)
- [I'm missing an item from my order](https://help.thrift.plus/en/articles/7985495-i-m-missing-an-item-from-my-order.md): Shopper // Troubleshooting
- [My order hasn't arrived](https://help.thrift.plus/en/articles/8008460-my-order-hasn-t-arrived.md): Shopper // Troubleshooting
- [I'd like to return an item from my order](https://help.thrift.plus/en/articles/8008464-i-d-like-to-return-an-item-from-my-order.md): Shopper // Troubleshooting
- [I'm unhappy with the condition of an item](https://help.thrift.plus/en/articles/8008466-i-m-unhappy-with-the-condition-of-an-item.md): Shopper // Troubleshooting
- [I haven't received my refund](https://help.thrift.plus/en/articles/8008470-i-haven-t-received-my-refund.md): Shopper // Troubleshooting
- [I've received the wrong item](https://help.thrift.plus/en/articles/8008547-i-ve-received-the-wrong-item.md): Shopper // Troubleshooting

## Troubleshooting

- [How to delete your account](https://help.thrift.plus/en/articles/8957535-how-to-delete-your-account.md)