Thanks for signing up to test our new Clearout Kit - now with Donate and Recycle bags. Plus, a new fee structure (just for you).

We’re making it easier - and more rewarding - to clear out your whole wardrobe, whether it’s for resale, rehoming, or recycling.

Scroll to for information on how to return your Clearout Kit and a breakdown of your exclusive fees 👇

How it works

You’ll have 3 Bags in your kit:

Resell (black sticker)
Donate (pink sticker)
Recycle (green sticker)

To take part, please return your Clearout Kit within 7 days of receiving it.

What to do:

1. Register your resell bag
Scan the QR code or enter TP number as usual here.

2. Get your first label
Once you’ve got your first label, you’ll land on the bag tracking page. From here, click “Get a new one” to continue👇

3. Repeat for other 2 bags
Do the same for your Donate and Recycle bags to generate their labels so you have 3 labels in total. (These will be emailed to you).

4. Fill your bags
Add as many (or as few) items as you'd like.
Check what goes inside your resell bag here.

5. Return within 7 days
To stay in the test group, please return your kit within 7 days of receiving it.

Need a hand?

See: Brand Checker
Watch: How to create extra labels (below)
Email us: [email protected]

Please note: we will not be able to return the items from your bags once they are sent to us. The Donate & Recycle bags will not appear registered to your account.