Skip to main content
All CollectionsSelling with Thrift+Troubleshooting
My Thrift+ Bag order has not arrived
My Thrift+ Bag order has not arrived

Seller // Troubleshooting

Updated over a year ago

Itching to tick that clearout off your to-do list? Don't worry, your Thrift+ Bag should be on its way.

We aim to dispatch your Thrift+ Bag 1-5 days after you’ve ordered it. When it’s left our warehouse, we’ll email you to let you know.

After dispatch, it usually takes 2-3 working days to arrive at your door. However, on the odd occasion, this may take longer. All our bags are packed up neatly in an A5 envelope, so they’ll fit through most letterboxes.

If you haven’t received your dispatch email or your bag hasn’t arrived after 10 days, get in touch with us from your dashboard by clicking here to log in and send us a message. We’ll find out where it’s got to.

Did this answer your question?