We make all your donations through PayPal Giving Fund. They run donation programmes for eBay, GoFundMe and Facebook. So your pre-loved proceeds are in safe hands.
How it works
We process donations every month for items sold 3 months prior. This is to take into account the returns period we offer all of our buyers and our processing time.
The table below will help to provide a guide on when a donation for your item will be processed:
The month the item was sold | When donation payment will be made |
January | May |
February | June |
March | July |
April | August |
May | September |
June | October |
July | November |
August | December |
September | January (of the following year) |
October | February (of the following year) |
November | March (of the following year) |
December | April (of the following year) |
When PayPal receives your donation, they’ll email you a receipt. Then they send the funds to your chosen charity. We’ll also send you a confirmation email once your donations have been made.
How long it takes
If your charity is enrolled with PayPal Giving Fund, they should receive the donation within 15-45 days. If they haven’t signed up with PayPal, it could take a little longer. PayPal will contact the charity inviting them to sign up and receive their donation or send them a cheque after 90 days.
It’s rare, but if PayPal can’t find your chosen charity, they’ll reach out to let you know. Then help you reassign the funds to a similar cause.