FAQs | Thrift+ Help Centre

Thrift+ Help Centre

All CollectionsSelling with Thrift+

FAQs

FAQs

21 articles

Registering my Thrift+ Bag

How do I register my Thrift+ Bag?

Filling up my Thrift+ Bag

Which brands do you accept?

Which types of clothing do you accept?

Do you accept kids' clothes?

Returning my Thrift+ Bag

How do I return my Thrift+ Bag?

Can I change my returns option?

Can I rearrange my EVRi collection?

Do you offer home collection?

The Thrift+ listing process

How do you decide the price of my accepted items?

Can I change the price of my items?

Can I edit my listings?

Where do you sell my items online?

What happens if my item does not sell?

What happens after I return my Thrift+ Bag?

Earning & Spending credits

When will I receive my credits?

How do I spend my credits on the Thrift+ Store?

How do I spend my credits on the Rewards Store?

What does the "Pending Sale" status mean?

Donating my credits to charity

Which charities can I support?

How do I donate my credits to charity?

How we process and send charity donations