Thrift+

FAQs

How do I register my Thrift+ Bag?

Registering my Thrift+ Bag

Which brands are accepted for resale?

Which types of clothing do you accept?

Do you accept kids' clothes?

Why do I see "Not accepted" brands listed on Thrift+?

Reselling swimwear & underwear

Filling up my Thrift+ Bag

How do I return my Thrift+ Bag?

Can I change my returns option?

Can I rearrange my EVRi collection?

Do you offer home collection?

Returning my Thrift+ Bag

What happens to items that do not get listed for resale?

How do you decide the price of my accepted items?

Can I change the price of my items?

Can I edit my listings?

Where do you sell my items online?

What happens if my item does not sell?

What happens after I return my Thrift+ Bag?

Recirculated items

The Thrift+ listing process

When will I receive my credits?

How do I spend my credits on the Thrift+ Store?

What does the "Pending Sale" status mean?

What happened to the rewards store?

Earning & Spending credits

How do payouts work?

What will happen to my Thrift+ credit balance if I opt into cash payouts?

Can I transfer my current Thrift+ credit balance to my bank account?

When will I receive my payout?

How do I update my bank details?

I’ve entered the wrong bank details and you’ve processed my payout. How do I get my payout?

Can I use an International Bank Account for my payout?

Will I be charged a fee to pay out my available balance?

Payouts

Which charities can I support?

How do I donate my credits to charity?

How we process and send charity donations

Donating my credits to charity

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