My item sold for less than I expected

Our aim is to sell each item for the price it deserves. 

However, this doesn't always mean the original listing price. The credit you receive reflects the selling price rather than the listing price. We run promotions and sometimes accept offers in order to help your items sell.

We want to make sure all items are given a new life, and discounting the price is the best way to find the item a new home. So, if your item doesn't sell after 1 month, we'll reduce the price by up to 70%.

Once your item has sold, we charge our fees and then you can choose how to spend your earnings:

You'll begin to earn credit and raise funds for your chosen charity on items that sell for over £7.50.

See our article on sales, discounts and offers here.

Read more on why we sell items at discounted prices here.