How do I spend my points?
How do I spend my points?
There are three ways to spend the proceeds of your sales:
1. Shop pre-loved fashion on the Thrift+ Store.
2. Redeem on vouchers with our partners.
3. Donate to a charity of your choice.
Shopping on the Thrift+ Store.
Add pre-loved gems to your basket. When you reach check out, you'll see a yellow button on the bottom left that says 'Rewards.' Here are the steps:
- Click 'Ways to Redeem'
- Click 'Redeem' next to the option for a Gift card
- Use the slider to select the number of points you want to use for your gift card, and click Redeem.
- You'll then be able to see your Gift Cards in the 'Rewards' section. Click into the reward you want to use and copy the code.
- Enter the code at check out and click apply.
Continue to checkout, and that’s it. You’ve just scored even more of a steal.
If you leave check out and your discount isn't saved when you come back, don't worry. You can find any rewards that have been redeemed by clicking the same yellow 'Rewards' button you'll be able to see as you navigate round the site.
Don’t have enough points to cover the item you want? You can pay for the rest using a PayPal account or debit/credit card.
A few extras to keep in mind:
- You're now able to combine gift cards with discount codes. After you've added your gift card, enter your discount code and both will be applied.
- Discounts can’t be applied to shipping costs.
- You’ll have 30 days to return anything you’re not happy with. If you need a refund, we’ll return the points spent on that item to your account.
How to donate points to charity.
Instead of earning points to spend, you can donate your pre-loved proceeds to charity from your account.
Again, you need to log into your Thrift+ account first.
Next, visit the 'My Credits' section in your account page. From here you can select the number of credits and charity that you'll like to donate to and then click on the 'Donate Credits' button and your donation is on its way to your chosen charity. Read more on making donations here.
How to redeem your points for partner vouchers.
1. Log into your Thrift+ account first.
3. When you've chosen your reward, click ‘Claim’ and then on the pop-up click 'Claim Reward' and you're done.
4. We’ll send you a confirmation email and you’ll receive your e-gift card within 48 hours. You can check T&Cs in the email.
Which partners do you work with?
You can swap your Thrift+ credits for vouchers to spend at popular brands, in our Rewards Store.
You can currently exchange your credits for the following brands:
- LK Bennett
- Crew Clothing
- Karen Millen
Please be aware that these vouchers cannot be combined.
This means that you can't buy 2x £25 vouchers and use them together as a £50 voucher for a single order on the brand's website, as our partners only accept one voucher per checkout transaction. Please note that neither our brand partners nor our Customer Service team have the ability to combine these vouchers for you.
Need any extra help? We’re always happy to chat. Just email email@example.com.