How do I exchange my credits for a voucher?
Thrift+ credits can be spent on vouchers at partner retailers as well as second-hand fashion on our website and app.
To redeem your credits, you first need to log in to your Thrift+ account. If you haven't logged in before, you may need to follow the instructions to activate your account first.
1. Either visit the Thrift+ Rewards Store, or click the 'Thrift+ Rewards' tab inside your account. Current rewards available are vouchers to spend on John Lewis, FatFace, and Browns.
2. When you've chosen your reward, pick an e-gift card value from the drop down list and click ‘add to basket’. Please note: you can add multiple vouchers to your basket to add up to an amount that isn't available and pay for them using credit in one single transaction. eg. £10 voucher + £20 voucher = £30 voucher.
3. Once you get to checkout, use the slider to turn your Thrift+ points into the discount you require. Click 'Redeem'. Then checkout as normal.
You will receive a confirmation email from Thrift+ and then will receive your e-gift card from your chosen brand within 48 hours. Check the email for any terms and conditions.