How do I exchange my credits for a voucher?

Thrift+ credits can be spent on vouchers at partner retailers as well as second-hand fashion on our website and app. 

To redeem your credits, you first need to log in to your Thrift+ account. If you haven't logged in before, you may need to follow the instructions to activate your account first. 

1. Either visit the Thrift+ Rewards Store, or click the 'Thrift+ Rewards' tab inside your account. Current rewards available are vouchers to spend on John Lewis, FatFace, and Browns. 

2. When you've chosen your reward, pick an e-gift card value from the drop down list and click ‘add to basket’. Please note: you can add multiple vouchers to your basket to add up to an amount that isn't available and pay for them using credit in one single transaction. eg. £10 voucher + £20 voucher = £30 voucher.

3.  Once you get to checkout, use the slider to turn your Thrift+ points into the discount you require. Click 'Redeem'. Then checkout as normal.

You will receive a confirmation email from Thrift+ and then will receive your e-gift card from your chosen brand within 48 hours. Check the email for any terms and conditions. 

Happy shopping!

If you need any further support you can get in touch by emailing: and we'll be happy to help ☺️