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Can I change my returns option?

Seller // FAQs

Updated over a week ago

If you've already selected a return option but would like to change the service you're using, please get in touch with our team. We'll help you get a new return organised.

Here's a refresh of the returns services we offer:

Evri local drop-off
Free and paperless. No printer is needed.

Find your local drop-off point here.

InPost Returns Service
InPost is a 24/7 parcel locker. Return your Thrift+ Bag any time, no printer is needed.

Find your nearest locker here.

Collect+ (Yodel) drop-off
Free and paperless. No printer is needed.

Find your local drop-off point here.

Evri home collection
This one requires a printer but is free. You’ll also need to book a work-from-home day, as you can’t choose a specific time slot.

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