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Do you offer home collection?

Seller // FAQs

Updated over a week ago

Yes, we do. No need to trek to the Post Office.

Evri home collection

This one requires a printer but is free. You’ll also need to book a work-from-home day, as you can’t choose a specific time slot.

Here's how it works:

1. Click your returns link and enter your Thrift+ Bag number.
2. Select the Evri home collection service.
3. Confirm your collection address.
4. Select your collection date.

You will need to repeat steps 1-4 for each bag. Then:

6. You’ll receive the shipping label via email.
7. Print the label and attach it securely to your bag.
8. Hand the bag to your courier.

Collections:
- Available Monday - Friday.
- Not available on weekends.
- Collection slots are 9.30am - 5pm.
- You can’t choose a specific time slot, so you’ll need to stay at home on your designated day.

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