Recirculated items

When we receive a bag of clothes, we first sort everything into two groups: resale and recirculate.
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Items chosen for resale are those that are likely to sell well online, based on their usual selling price and how quickly they tend to sell. See which brands are typically accepted for resale here.
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Anything that does not pass our quality checks and isn’t suitable for resale is set aside to be recirculated. These items are sorted again by our team into categories - by season, gender, category, condition - to work out where they’ll be most useful next.
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The items are then directed to textile sorters and wholesalers as there is significant international demand for high quality, sorted and graded, second-hand clothes from the UK.
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We only work with partners who meet our standards. This part of our process is managed by CTR Group; an established circular economy company that partners with some of the largest charities, brands, retailers and supermarkets in the UK.
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We believe this approach is the most effective way to maximise the life of each garment. This doesn’t make a profit for us, but allows us to continue finding clothes a new life.